A Network Operation Center (NOC) is a centralized facility where IT professionals monitor, manage, and maintain network systems around the clock. Acting as the command center for network performance and security, a NOC ensures seamless communication, stability, and efficiency across an organization’s infrastructure. NOCs are responsible for a range of critical tasks, including: Monitoring network devices and data flows Maintaining system health and software updates Troubleshooting and identifying network anomalies Rectification of errors and service disruptions Escalating issues to higher-level support teams Supervising and organizing system operations A NOC can be either internally managed by the organization or outsourced to a managed service provider (MSP). The choice depends on factors such as company size, network complexity, and operational budget. NOC Performances Metrics and KPIs Who Needs a NOC? Organizations with large-scale or mission-critical networks—such as telecom pr...